Base Curve: 8.6mm
Water Content: 38%
Life Span: 1 year disposal
What inside: 1 pair of lenses and 1 cute animal lens case
Replacement Policy (defective product)
Goods received within 7 days are returnable or exchangeable if and only if the product defective. The first day of grace period starts from the day of the products arrived in the hand of customers. The definitions of defects are as follows:
- Product was torn or broken in SEALED bottle
- Product was in odd shape in SEALED bottle
- Product was expired in SEALED bottle
Photo Proof is a MUST
In case of the product torn/broken/expired, customer must take a clear photo of the product as a proof in order to proceed with a replacement. Without a photo, there will be no replacement will be made. Returned defects products will be inspected thoroughly. Replacement/exchange policy is void if the products show any sign of used. Our guarantee does not cover accidental damage or wear/tear of product cause by customer.
All replacement lens will be ship by Registered Air Mail or Global Mail only.
Return and Exchange Policy
We can do the exchange for the UNOPENED lenses only and products condition is still re-sellable upon inspection at our side. And also with conditions below:
- Return shipping cost is borne by customers.
- Resend shipping cost is also borne by customers.
For the return shipping, you can choose the cheapest shipping method but must "registered" it, so that we can obtain the tracking number. And kindly wrap the lens with bubble paper for protection.
Candylens reserves the rights not to entertain any complaints file after 7 days of grace period. Other than product defection complaints will be handled as per case basis.
a) If you want to cancel order before shipped, we can do a refund. However, it will not be a full refund. We will keep 10% of total order amount as cancellation fee.
b) If you want to cancel an order which already been shipped, we can do a refund. However, it will not be a full refund. We will keep 30% of total order amount as cancellation fee and deduct the shipping & handling fee, then we'll refund the remaining amount to you. You will have to pay for the return shipping cost, and the package need to properly pack and ship with a tracking number. Besides, we'll refund AFTER we received the returned package.
If you choose Parcel Direct Shipping:
For Parcel Direct shipment, If package failed to deliver due to incorrect address, it will be DESTROY at destination. It will NOT return to sender (even if tracking result said so). Thus, we will not refund or reship your order. If you still want the product, please place a new order and make sure you submit a correct and complete shipping address.
Super colorful over my green eyes and very pretty!
I have blue eyes, and the color change with these was fantastic. Unfortunately, it doesn't seem like they fit.
The contacts were clean. As soon as I put them in, my eyes hurt really bad. It felt like I put sand in them, or worse, and the pain never went away.
Highly disappointed I couldn't get them to work.
I just have to say, this is my first pair of lenses and they are super comfortable! The violet looks really intense but it's not a crazy bright violet either. It looks natural and that's what I was pretty much aiming for. I'm really glad I got these contacts! And they came in about 2 weeks or so... So I'm pretty happy with my purchase. P.S. I really loved the cute animal case that came with it!
This is my fourth pair of lenses from Candylens (my first pair from G&G GBT) and the results are amazing. The blending between the natural brown of my eyes and the violet of the lenses is a rather natural effect. The lenses are quite comfortable and make me feel great.
Thanks again for the excellent and prompt service. ^_^
Forgot to say that I have 2 pairs of G&G GBT lenses so far, and they are super comfortable and they do last for a year as described.