FAQ
It’s simple! Just create an account or sign in to get started. If you already have an account with us, you’re already enrolled and earning points!
Your points act like store credit. For every 20 points you earn, you can redeem $1 off your purchase. Keep an eye out for special seasonal perks available exclusively to our members.
Not at all. You can save up your points for as long as you like; they will never expire.
No, there is no minimum! You can start using your rewards as soon as you have points available in your account.
You can apply your points during the checkout process. Please note that it may take up to 7 days after a purchase or action for points to reflect in your account balance.
We love hearing your feedback! While you are welcome to review as many products as you like, you can earn points for a maximum of five (5) reviews per 365-day period. Text Review: 10 Points Review with Photo: +10 Bonus Points (20 points total)
If your balance doesn't look right, we’re here to help. Please send an email to admin@candylens.com with your order number and any details regarding your missing points.


