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Temporarily Disable Shipping of Parcel Direct & Global Mail

by Candylens Team 17 Aug 2021 0 Comments

Dear Valued Customer,

Due to increasing COVID-19 cases in Selangor, we've been informed by DHL Malaysia that they have to temporarily disable services for Parcel Direct & Global Mail shipping from 17~22 August 2021

Please note that this disruption is temporarily and we'll be resume service on 23rd August 2021.

You are welcome to place order but please note that Parcel Direct & Global Mail shipping will only be shipped on 23rd August 2021.

P.S: DHL Express services are unaffected and operating as usual during this period.

Sorry for the inconvenience caused.


Best Regards,

Candylens Team

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I am hereby agree to the following terms and conditions:
- I understand is not medical doctor, opticians or optometrist and I should consult eye doctor before placing order, especially with power prescription lenses
- I agree that all the orders / prescription / options / particulars listed in the check out page is correct and true.
- I understand that sometimes slight color difference happens especially for different prescription (left and right lens). And i understand will try their best to find the most matching color for me if slight color difference happens.
- I am purchasing the product with my own credit card or i have the permission to make the purchase using others credit card / paypal account with their consent
- I fully assume all risk from and release from all legal liability.
- I understand that wearing contact lenses by their nature carry risk of injury and eye infection if lacks of proper care or guidelines are not followed.
- I have read the wear and care guide to minimize the risk, and understand that the risk of injury can never be totally eliminated.
- I understand that the local tax or custom duties are of my responsibility
I agree that any delay caused by local custom department is not a responsibility of
- I understand that if I wish to cancel my order for any reason, I will be charged 10% of administration fees of the total amount purchase and I will be charged for 30% administration fees if the product has been shipped, in this context, shipping is non-refundable.
- I have read and understand the return and exchange policy
this is just a warning