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Shipping

Q: What shipping method do you provide? Any Pros and Cons?

 

Q: How fast do you ship my order?

Once we receive your order and full payment, we'll ship out the order within 2~3 working days. (working days is NOT included Saturday, Sunday and Public Holiday)


IMPORTANT:  Order processing time will takes 3 ~ 5 working days during promotion period (working days is NOT included Saturday, Sunday).

All the lenses, beauty products or circle lens accessories is subject to stock availability, if an item you ordered is out of stock, order processing time and delivery will be delayed, we will notify you by email before proceeding with shipping.



Q: How long does it takes to receive my order?

It depends on where you stay. Kindly refer table below:

delivery time worldwide


Note: Transit time above is based on "working days", which is exclude Saturday, Sunday and Public Holidays.

*If your package is unfortunately held by your country custom, you'll have to pay for the custom duty and taxes (espcially Europe Countries). And please expect another further delay (5 business days or above, depends on the custom procedures) and we don't reponsible for these delay as this is totally out of our control.

*Fedex services is not provided to Middle & South America countries, Philippines, Macao & Indonesia.

 

Q: How do you calculate the shipping rate and delivery time?

For Global Mail, it is:

  • USD$5.00 for the 1st 100 gram
  • Additional USD$1.50 will be charged for every extra 100 gram**.   

**each pair of circle lens weight is 100gram. Meaning one pair of lens is 100grams, 2 pairs of lens is 200grams, etc.

**Subject to $1 handling charge for each order.

 

Q: I hate calculation, i just wanna know how much is the shipping cost?

You can easily know the your shipping rate and delivery time by using our "Estimate Shipping" function.

You'll see "Estimate Shipping & Tax" hyperlink after you add your item into your shopping cart. Just click that "Estimate Shipping & Tax" hyperlink to begin. Below is the illustration:

Check Shipping Rate & Delivery Time

 **Subject to $1 handling charge for each order.

 

Q: I made a typo error or submmited the wrong shipping address. Can i change?

In order to provide fast shipping, we usually ship order within 2~3 working days. If typo error/wrong shiping address is submitted, please contact us asap and let us know what is your correct and complete shipping address. However, we cannot guarantee anything. If we haven't ship your order, we still can edit your shipping address. But if we already shipped your order, it's too late and we cannot do anything by then.