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Candylens Reward Program

Every of your activity on our site is appreciated & rewarded. The more you spend, the more you save. Enroll now to begin earning greater benefits! If you are already a member, log in to view your Reward Balance.
BENEFITS OF Points FOR REGISTERED CUSTOMERS

Points Welcome

Once you register you will be able to earn and accrue Points, which are then redeemable at time of purchase towards the cost of your order. Rewards are an added bonus to your shopping experience on the site and just one of the ways we thank you for being a loyal customer. You can easily earn points for certain actions you take on the site, such as making purchases.

 

FAQ


1. When does this program started?
This Reward Program started on 1st June 2015 (Malaysia Time GMT+8). Simply put, only orders
that made ON or AFTER 1st June 2015 can accumulate points.

2. How to earn points?
Each $1.00 spent for your order will earn 1 point (excluding any shipping fees, taxes, discounts & store credits). Points are earned on every product which purchased on Candylens.com.
 
3. How to Redeem?
You only need a minimum 100 points to start redeeming.
Each 20 points can be redeemed for $1.00
 
4. How do i join this Reward Program? Does it cost me anything?
Customers with store accounts are automatically enrolled. If you don't have one, create a store
account to join today. It's FREE:)

5. How soon can i receive my points?
The total amount of your order (exclude tax, shipping fee, discount & store credits) will be used to calculate the amount of points earned. These points will be credited to your account once your order is "Shipped". Meaning you won't see your points immediately after you place the order. You'll get your points AFTER we shipped your order, which takes around 1~3 business days. To view your total points you have, just sign in your account.

6. What kind of reward can be redeemed?
You can use your points as cash rebate for your next purchase.

7. Will my points ever expire?
No, your point will never expire.

8. Will I earn points for shipping fees and taxes?
Shipping fees and taxes are excluded when calculating the amount of points earned.

9. Could I get refund or transfer points to others?
No. Reward points are nonrefundable
and nontransferable.

10. I accidentally clicked to redeem my points, can I restore it back?
No. Points that had been redeemed cannot be converted to points again.

11. Refund/Cancel Order
Point will be deducted if order has been refund or cancel.

12. Can this point works on Wholesaler / Dropshipper?
No. Wholesaler or Dropshipper is not able to enjoy this reward program.


Terms & Conditions:

 

  • Reward Points are only available to registered Candylens.com members.
  • Reward Points can only be collected and used with online purchases at Candylens.com.
  • Reward Points are nonexchangeable for cash under any circumstances.
  • Please note that we reserve the right to make changes to this policy at any time without prior notice or liability.

For any queries regarding our Reward Program, please contact us.