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Q: Do you accept concealed cash or money order?
Sorry we do not accept concealed cash payment and money order.
Q: What currency do you accept?
We accept USD currency only. Although you can view in different currency (Euro, Pounds, Aus, NZ Dollar), when come to payment, we only accept USD currency. Meaning the different currency you saw is just a reference. Eg. you view product price in Pounds, but when come to payment, you will pay us in USD.
Q: The price is per pair or piece?
All our circle lens or colored contacts are per pair price. Meaning if you want to purchase 1 pair, select quantity "1" to place order. Likewise, select "2" for 2 pairs of lens.
Q: How much is the shipping cost?
Kindly refer our Shipping Page.
Q: How to check my order status?
To check order status, just sign in and click "view previous order", you should see order number(s) and click "view order" to check the status.
Q: Why my order status is "Awaiting Fulfillment"?
"Awaiting Fulfillment" means we've received your payment and we're preparing your shipment now. It'll take within 1~3 working days to ship out your order (exclude Saturday, Sunday and Public Holiday).